Quickbooks desktop pro 2021 customer support
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Back to top. Make sure you sign in to your Intuit account to request for us to call you or chat with us. If you can’t get into your product, we can still help. You can Contact Us and we’ll get you up and running again. Don’t worry, we’re still here to help. Here’s what you can do if something isn’t working quite right. Check your display settings in QuickBooks Desktop. If that doesn’t work, you might need to update quickbooks desktop pro 2021 customer support version of QuickBooks Desktop.
This is free and should take a few minutes and an internet connection. This is the best way to contact the right person to get the help you need. If you still need help, you can call us at Need to make changes or updates to your accounts or subscriptions? Visit the Account Management Page. QuickBooksHelp Intuit. Learn how to contact QuickBooks Desktop customer support. Support Hours Hours exclude occasional downtime due to system and server maintenance, company events, observed U. Back to top How to contact customer support Make sure you sign in to your Intuit account to request for us to call you or chat with us.
Start from the Help menu in your product. Message Us chat : Start a convo online with a QuickBooks expert. You can do this right from Quickbooks desktop pro 2021 customer support Desktop, or from our support site. Select Contact Us. Give a brief description of your issue, then select Continue. Sign in to your Intuit account and select Continue and then Continue with my account.
If quickbooks desktop pro 2021 customer support don’t already have an account, make sure to Create a new account. We’ll email you a single use code. Enter your code and select Continue. If you have more than one account, quickbooks desktop pro 2021 customer support the account you want to use and then Continue. Select to chat with us or Have us call you. Phone support may be limited due to volume.
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Quickbooks desktop pro 2021 customer support
I just want the standalone desktop version. Not the subscription version labeled ‘Plus’, not the online version. I spent over an hour yesterday being given the run around by customer support who kept pointing me at the subscription and the online versions. I’ve used QB , , , , Hi, Ads Suck. I appreciate the time for letting us know the results of the steps you’ve done.
I understand that you wanted to upgrade your QuickBooks to but the website is not working. I recommend you contacting our Customer Service Support to help you. Before that, you can check this link QuickBooks Pro if this is working, if not you can now contact our support team. Here’s how:. I’ve also included this article that will help you on how to Download QuickBooks Pro Please let me know if you have additional questions in upgrading QuickBooks.
I’m always here to help. They redesigned the website and we are unable to purchase the one time license of QBD directly. Canadian version has been implementing this policy. Make sure they promised you to give the unregistered license and the activation code prior to placing your order.
Contact us in private should you need any help. QB is really treating their loyal long time customers like absolute crap by trying to force them into a subscription model. It really is horrible business practice. I actually was given the link to purchase about 3 months ago — but since have lost it.
This did not solve the problem. Customer Service was a dead end rabbit hole where I wasted an hour of my life trying to get the CS rep to understand that I wanted the link for the non-PLUS version of the product. At one point they said that they had to buy it for me.
As they didn’t understand my question and kept insisting that the product was on the ‘product’ page — and it isn’t. They didn’t understand what the non-PLUS option was. I gave them the link to the download product page to show them that the product exists — and 10 minutes later they gave me back the same link telling me to download it and that they would buy it for me — but would not allow me to buy the product. This entire process should have been a no-brainer 90 second exercise.
Log into QB, find the product, buy it, download it. Instead it’s a now multi-hour run-around with NO solution other than to buy it from Amazon. Amazon does provide the license key — if you buy the CD – it comes with the product, if you buy the download version the license key is listed in your downloads section. You would think I would have someone to talk to who could help.
I tried that Live Chat option. Why call it an “upgrade” if the cost is the same to buy it new. No returning customer loyalty reward??? They routed me repeatedly to Online version or I don’t want to rent my software. I don’t want to house it online and risk it being hacked. Don’t even get me started on the joys of my Cox internet crashing with everyone working from home.
The last few times I’ve updated my software I’ve been allowed 30 days to ask questions before issues have gotten me a “if you didn’t pay for a support contract, we can’t speak to you without buying a contract. You won’t support your own product when it doesn’t work? I still have 4 merchant service accounts tied to the wrong emails because the person setting it up mixed them up. They know that they have you and they don’t care. They know what a pain it will be to switch.
They are making it more attractive for me to look around. I won’t do online or an annual subscription. Intuit needs to know that we don’t appreciate their timing. Right after I committed to purchasing my ProSeries in 4th Quarter of they announced that it wouldn’t work on my Windows 7Pro desktop.
Bought a Windows 10 laptop. Now in the middle of tax season and after they charged for annual enhanced payroll subscription in December they drop the QuickBooks upgrade on us with just a couple weeks after tax season ends to get that done. I understand that technology needs to be upgraded. I cannot plan for last minute changes which they obviously knew they were going to do months ago.
Make sure they committed to provide the unregistered license and the activation code. Otherwise contact us in private. I am very unhappy with Intuit right now. I use Quickbooks desktop pro standalone, and was planning on upgrading it in May of When I run it, it now just started telling me that service will end on May 31, Since I use the stand alone version, they should have sent me a similar notification that they were switching to a subscription based model and I had until December 10, to purchase the standalone version.
I occasionally use an accountant, otherwise, I would switch to another software package because of these sneaky tactics.
Plus the reasons intuit give for switching to a service are bogus. Every reason they state are things they have been offering all along or should offer for the high price we pay. Access to the latest version, with the most up-to-date features, security patches, and support for 3rd party operating system changes. I use an 8 core ryzen 7 x, Windows 10 Pro, so everything runs fast on this computer.
Unlimited customer support and data recovery at no additional charge. Premium time saving and money management features. Increased productivity with the QuickBooks Desktop mobile app.
Don’t use the mobile app. Please note that clients on older bit computers will not be able to use the version, which requires a bit compatible Windows operating system.
Check here for more information on how to check for compatibility for your Plus and Enterprise customers. If you are running a company, you should be using a 64 bit machine these days. Tough times for a small business owner dealing with rising shipping costs, ridiculous taxes, competition from places like Amazon and their free shipping, and software companies such as intuit switching to subscription based software in order to increase their profits, instead of doing what is best for their customer.
Unfortunately the program will expire in I am now committed to find another accounting software program. If anyone has any suggestions I would greatly appreciate it. All developers offer cloud-based accounting apps now and you can purchase a third-party conversion service if needed. I went through Hell trying to get just the desktop version without subscription of the Desktop Pro Totally agree with you! I dont even use none of there products except customers, vendors and banking..
They told me desktop premier is good, bought it sucks. Been using QB since My plan was to delay having to switch accounting software programs for 2 ys. So, I’m gonna just go ahead and find a better accounting software program now.
Please let me know if you find a better accounting system. Contact us in private for details. By clicking “Continue”, you will leave the community and be taken to that site instead. Enter a search word. Turn off suggestions. Enter a user name or rank. Turn on suggestions. Showing results for. Search instead for. Did you mean:. Connect with and learn from others in the QuickBooks Community. Join now. Ads Suck. Level 3. Labels: QuickBooks Desktop.
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Don’t worry, we’re still here to help. E-commerce integration for easy online sales 5. If you are an existing QuickBooks Desktop customer, call to receive a limited time offer for QuickBooks Online. Live Bookkeeping Save time by scheduling and paying bills in QuickBooks. QuickBooks automatically marks the bill paid and notifies you once the money is sent.
Gain financial flexibility by paying vendors from a card or bank transfer, then having the money sent via physical check or bank transfer. Save time by automating bill entries using the QuickBooks Desktop mobile app. Just photograph, import, and review. Have your vendors send email invoices directly to QuickBooks, which will automatically draft bill transactions for your review. Stay organized by attaching files to bill transactions for simplified audit trails. Attach documents to transactions faster by directly uploading them via the QuickBooks Desktop mobile app.
You can even attach multiple documents at once. Eliminate the need to store physical documents and stay organized. Maintain professional and consistent communications by emailing customizable bill payment stubs to your vendors.
Save time by immediately emailing bill payment stubs to one or multiple vendors at once. Easily edit your logo, formatting, balance-paid-to date, and other required billing information, all from within QuickBooks.
System and browser requirements. QuickBook Desktop Pro Plus subscribers receive automated data backups, 34 access to the latest version, 35 with the latest security patches, and unlimited customer support. Login using your QuickBooks username and password. For more information on how to upload receipts using the receipt management tool, click here. QuickBooks Desktop for Windows is updating its product lineup. The changes to our lineup include:.
The offer includes either a free trial for 30 days “Free Trial for 30 Days” or a discount for 3 months of service “Discount” collectively, the “QuickBooks Offer”. Free trial for 30 days: First thirty 30 days of subscription to the QuickBook Products, starting from the date of enrollment is free. To be eligible for this offer you must sign up for the free trial plan using the “Try it free” option. Discount: Discount applied to the monthly price for the QuickBooks Products is for the first 3 months of service, starting from the date of enrollment, followed by the then-current monthly list price.
To be eligible for this offer you must be a new QuickBooks customer and sign up for the monthly plan using the “Buy Now” option. Offer terms: Your account will automatically be charged on a monthly basis until you cancel. If you add or remove services, your service fees will be adjusted accordingly.
Sales tax may be applied where applicable. Offer only available for a limited time and to new QuickBooks customers. The QuickBooks Online Payroll subscription will terminate immediately upon cancellation.
You will not receive a pro-rated refund; your access and subscription benefits will continue for the remainder of the billing period. QuickBooks Desktop customers: If you are an existing, active QuickBooks Desktop customer you will receive a limited time only offer by calling and purchasing a subscription to QuickBooks Online.
Starting at sign-up, your account on file will be automatically billed for the first year at the stated discount for the service you selected. After the first year, your account on file will be automatically charged on a monthly or annual basis at the then-current subscription fee for the plan and service you selected, until you cancel. Discounts are calculated off the stated pricing above. QuickBooks Assisted Payroll monthly billing plan: Pricing includes 1 state.
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After year one, your debit or credit card account will automatically be charged on an annual basis at the then current annual subscription fee, until you cancel. Offer may not be combined with any other QuickBooks offers. Limit 5 per customer. To cancel your subscription, call Subscription plans require Internet access, product registration, and an Intuit account. Terms, conditions, features, availability, pricing, fees, service, and support options subject to change without notice.
Terms, conditions, pricing, features, service and support are subject to change without notice. Terms and conditions, features, support, pricing, and service options subject to change without notice. Yes No. You must sign in to vote, reply, or post. Join the conversation. Best answer February 28, Best Answers. Contact Payroll Support. Contact QuickBooks products and services Support. Contact Payments or Point of Sale Support. Contact QuickBooks Time support. Need to get in touch?
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They told me desktop premier is good, bought it sucks. Been using QB since My plan was to delay having to switch accounting software programs for 2 ys. So, I’m gonna just go ahead and find a better accounting software program now.
Please let me know if you find a better accounting system. Contact us in private for details. By clicking “Continue”, you will leave the community and be taken to that site instead. Enter a search word. Turn off suggestions. Enter a user name or rank. Turn on suggestions. Showing results for. Search instead for. Did you mean:. Connect with and learn from others in the QuickBooks Community. Join now. Ads Suck. Level 3. Labels: QuickBooks Desktop. Reply Join the conversation.
QuickBooks Team. Here’s how: Open QuickBooks Desktop account. Select Contact Us. Give a brief description of your issue, then select Let’s talk, and then choose a way to connect. Level Ads Suck They redesigned the website and we are unable to purchase the one time license of QBD directly. Your customer service gave me the run around for over an hour! QB is definitely NOT on the side of small businesses anymore.
I now have 3 years to find another product for my small business. So no. Your help and advice was NOT useful — as it puts you into a rabbit hole. QB is not for small businesses anymore. Ads Suck wrote: This entire process should have been a no-brainer 90 second exercise. This page contains steps on how to manage your data, security, account management, and other related topics. If you’re in over your head with QuickBooks, don’t hesitate to drop me a line.
I’m here for you, and I’ll be happy to help. Keep safe. By clicking “Continue”, you will leave the community and be taken to that site instead. Enter a search word. Turn off suggestions. Enter a user name or rank.
Turn on suggestions. Showing results for. Search instead for. Did you mean:. Connect with and learn from others in the QuickBooks Community. Join now. Level 1. Renewal So I have QuickBooks desktop pro plus Labels: QuickBooks Desktop. Reply Join the conversation. Kristine Mae. Customize invoice templates Video Set up and use automated sales tax.
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Your first 15 minutes in QuickBooks. Fix errors when converting to QuickBooks Desktop. Import list data. Manually import bank transactions. Change email. Change password. Transfer Master Admin.
Assign and categorize bank transactions. Connect bank and credit card accounts. Fix a bank connection issue or error. How to reconcile. Set up and use bank rules. Unreconcile an account. Add or edit Chart of Accounts. Change account detail types. Create journal entry. Customize invoices and sales forms. How do I apply a credit memo, credit or refund for a customer? Invoice and sales forms basics. Receive payments. Recurring transactions. Refund customers for overpayments. Enter and pay bills.
Enter, edit, or delete expenses. Paying bills with Online Bill Pay. Print checks. Change an invoice number. Complete guide to invoicing.